Shipping policy
Shipping Policy
At Axioro, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are processed within 1–3 business days after payment has been received. Orders are not processed or shipped on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 5–12 business days
- International: 7–20 business days (depending on destination)
Please note that shipping times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Any applicable promotions for free shipping will be displayed during checkout.
Tracking Your Order
If tracking is available, you will receive a shipping confirmation email containing your tracking number once your order has shipped.
Delays
While we strive to meet the estimated delivery times, delays can occasionally occur due to factors outside of our control. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us as soon as possible.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can assist you.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: wotancommerce@gmail.com